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Privacy policy

Last updated: September 17, 2026

MARIS Partners s.r.o. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MARIS is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number and email address.
  • Financial information, including payment and transaction details, form of payment, payment confirmation and other payment-related information.
  • Account information, including your username, password, preferences and settings.
  • Transaction information, including items you view, add to your cart or purchase, return, exchange or cancel, and information about your past transactions.
  • Communications with us, including information you provide when contacting us.
  • Device information, including information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

  • directly from you, including when you create an account, visit or use the Services, place an order or communicate with us;
  • automatically through the Services, including from your device and through cookies and similar technologies;
  • from our service providers, including providers that process information on our behalf; and
  • from our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing and improving the Services. We use your personal information to process payments, fulfil and deliver orders, manage purchases, returns and other transactions, maintain customer accounts, remember preferences and provide and improve our Services.

Marketing and advertising. We may use your personal information to send marketing or promotional communications and, where permitted by applicable law, to provide or support advertising and marketing based on your interactions with our Services.

Security and fraud prevention. We may use personal information to provide a secure shopping experience and to detect, investigate or prevent fraudulent, illegal or malicious activity.

Communicating with you. We use personal information to respond to your enquiries, provide customer service and communicate with you about your orders and our Services.

Legal obligations. We may process personal information where necessary to comply with applicable laws, legal obligations or valid legal requests, and to establish, exercise or defend legal claims.

Legal Bases for Processing

Where the General Data Protection Regulation ("GDPR") or other applicable data protection laws require us to identify a legal basis for processing your personal information, we rely on one or more of the following bases, depending on the purpose of the processing:

  • Performance of a contract, where processing is necessary to process your order, payment, delivery, return or other transaction, or to take steps at your request before entering into a contract.
  • Compliance with legal obligations, including accounting, tax and other statutory obligations.
  • Our legitimate interests, where necessary to operate, protect and improve our business and Services, provide customer support, prevent fraud and maintain the security of our Services, provided that these interests are not overridden by your rights and interests.
  • Your consent, where consent is required by applicable law, including for certain marketing, advertising, cookies or similar technologies. Where processing is based on consent, you may withdraw your consent at any time.

For direct marketing to existing customers, we may also rely on our legitimate interests where permitted by applicable law. You have the right to object at any time to the processing of your personal information for direct marketing purposes.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • Shopify and other service providers that perform services on our behalf, such as payment processing, IT services, analytics, fulfilment, shipping and customer service;
  • business and marketing partners that provide marketing or advertising services;
  • shipping and delivery providers where necessary to fulfil your order;
  • where you direct or consent to us sharing information with a third party;
  • where required to comply with applicable legal obligations, enforce our terms or policies, protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition or restructuring.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you reside.

In addition, we may use Shopify enhanced features that incorporate information obtained from your interactions with our Store, Shopify and other merchants. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise rights relating to Shopify's processing.

To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy.

You can also use the Shopify Privacy Portal to exercise certain privacy rights in relation to Shopify.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites that are not controlled by us, we recommend reviewing their privacy policies and terms.

We are not responsible for the privacy or security practices of third-party websites or platforms.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below.

Security and Retention of Your Information

We take appropriate measures to protect personal information. However, no security measures are completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary for the purposes for which it was collected, including to provide the Services, maintain your account, comply with legal and accounting obligations, resolve disputes and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights in relation to your personal information, including:

  • the right to access your personal information;
  • the right to correct inaccurate personal information;
  • the right to request deletion of your personal information;
  • the right to data portability;
  • the right to object to certain processing;
  • the right to request restriction of certain processing; and
  • where processing is based on consent, the right to withdraw your consent at any time.

These rights may be subject to exceptions or limitations under applicable law.

You may exercise your rights by contacting us using the details below. We may need to verify your identity before processing your request.

Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our marketing emails.

If you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, account or other transactions with us.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below.

You also have the right to lodge a complaint with the competent data protection supervisory authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (ÚOOÚ).

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Where personal information is transferred outside the European Economic Area and applicable law requires safeguards for such transfers, appropriate recognised transfer mechanisms are used, such as adequacy decisions or the European Commission's Standard Contractual Clauses, as applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

When we update this Privacy Policy, we will update the "Last updated" date and provide any additional notice required by applicable law.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your rights, please contact us at:

MARIS Partners s.r.o.
Havanská 194/22
Bubeneč
170 00 Praha 7
Czech Republic

Company ID (IČO): 23653647
Email: customercare@marisconceptstore.com

Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 430755.

For the purposes of applicable data protection laws, MARIS Partners s.r.o. is the data controller of your personal information.